Office of the Bursar
COVID-19 Related Announcements
- Effective June 1, 2020 our phone queue will be open from 9:00am - 5:00pm (ET). During this time of limited staffing please be patience while wait time may be longer than normal.
- Due to the limited hours observed by the Xavier Mail Center, we are only posting mailed-in payments on Thursdays. Students will receive emailed receipts once mailed-in payments are posted to their accounts. The fastest and most secure way to make a payment remains doing so through the ePayment site, which can be accessed through the Student Hub or by Authorized Users by visiting, https://commerce.cashnet.com/xavierpay
Fall Semester 2020
Please review the following announcements regarding important dates and changes for the upcoming Fall 2020 semester.Download our 2020-2021 billing and important date calendar
Billing – The first statement of the Fall 2020 semester is available on July 1st for all students who registered before that date. Students who register after July 1st will receive their first official statement on August 1st. Statements are due on the 21st of the month in which they are published. Students must pay in full or enroll in an X-Flex Payment Plan and pay the monthly installment by the 21st of the month to avoid a late fee.
Payment Plans* – There are now three X-Flex Payment Plans students can utilize – a 4, 5, or 6-installment option. For more information about payment plans, monthly due dates, and enrollment fees, visit our website. Note: The payment plan allows you to pay in installments; it does not automatically draft money from an account or credit card. *ABSN students are not eligible to enroll in payment plans
Refunds – Due to the unforeseen circumstances caused by COVID-19 and the early start to the semester, financial aid will disbursed on August 21st. Eligible students, will have their refunds processed on August 26th. This timeline complies with federal regulations and there are no exceptions for early refunds. If you have questions about your financial aid, please contact the Office of Student Financial Services at XUFinAid@xavier.edu. In order to receive your refund quickly, we encourage students to setup a direct deposit refund preference. For more information about refunds, visit our website. Note: New students should expect a bright green envelope from BankMobile to arrive at their home after August 1st. Please review the materials in that envelope for more information about setting up a refund preference.
Health Insurance Premium/Waiver – All full-time, traditional, undergraduate students and all international students are required to have health insurance coverage. Therefore, these students are automatically charged for coverage provided by Xavier University through Anthem. If a student has coverage with another plan, then they can waive Xavier’s coverage and the premium is credited to their account. To waive coverage, visit the health insurance wavier website. Waiver submission is due by 11:59pm (ET) on September 18, 2020, and covers the entire school year. Waivers submitted after this date are not accepted. The premium credit will post 7-10 business days after the waiver is approved. For students who wish to keep the coverage, no action is required. The coverage dates are August 15, 2020- August 14, 2021 and the premium is $3,364.00 for the year.
Tuition Insurance Premium/Waiver– Xavier offers all students tuition insurance provided by AWG Dewar. The premium is automatically charged when students register at a rate of $151 per semester for undergraduates and $37 per semester for graduates. The Tuition Refund Program (TRP) insurance will cover up to 85% of tuition and mandatory fees for any student who might suffer a serious illness or accident and has the need to take a medical leave before the semester is completed. Room and Board are not covered. To waive coverage, visit the tuition insurance wavier website. Waiver submission is due by 11:59pm (ET) on September 3, 2020, and covers the entire school year. Waivers submitted after this date are not accepted. The premium credit will post 2-3 business days after the waiver is approved. For students who wish to keep the coverage, no action is required.
New ePayment Site – For our returning students and families, you will notice a different look and feel to our ePayment site. It is designed to be more mobile friendly and intuitive. For new member of the Xavier family, please take a few minutes to familiarize yourself with the site. This is a great opportunity to review your monthly statement, setup a CASHNet Payer (formerly “Authorized User”), and save an online payment option. Students can access the ePayment site by clicking the “Pay Bill” icon on the Student Hub. CASHNet Payers can access the site with their credentials by clicking here.
Updated Billing Cycle and Payment Plan Options
Starting in May 2020, the Office of the Bursar will begin publishing statements on the 1st of the month or the next business day. The new due date for monthly statements is the 21st of each month. For more information about our new billing cycle, visit our website.
The 1st statement for the Summer semester is published on May 1st.
The 1st statement for the Fall semester is published on July 1st.
The 1st statement for the Spring semester is published on December 1st.
The Office of the Bursar is also excited to announce several new payment plan options that will allow students to spread their payments out over more installments for the Fall and Spring semesters. For more information about our new Payment Plan Options visit our website.
If you intend to pay your balance in full and not enroll in the X-Flex Payment Plan, then balances are due, in full, on the 21st of each month after a statement has been published. Be sure to check your statement each month for a balance due since the balance can change month-to-month as a result of miscellaneous charges i.e. parking fines, library fines, health center charges, etc. the student may have incurred during the month. By paying in full, this means paying each month in full if a balance exists. That's why it's important to view the statement each month.
Late Fees will be assessed each month if a payment is late. Late Fees are assessed on the 28th of the month or the prior business day.
For answers to your questions, please visit the Frequently Asked Questions section of this website by clicking on the link below. The Bursar's Office can be reached by calling 513-745-3435 Monday through Friday from 9:00AM - 5:00PM or emailing email@example.com.
The Bursar's Office processes refunds each week for accounts that have a credit balance from the week before. If you haven't selected a refund preference with BankMobile, please do so now at refundselection.com. You can learn more about the process by visiting How refunds work or http://bankmobiledisbursements.com/refundchoices/.A $75 fee will be charged to a student's bursar account when the student requests the refund of an overpayment on their bursar account outside of our normal weekly refund process. The Bursar's Office processes refunds every Wednesday through BankMobile. However, the analysis that leads up to issuing a refund begins on Tuesday of each week. As mentioned above, if a refund isn't included in the normal process because there was no overpayment at the time of the analysis and the student wants their refund anyway, the Bursar's Office will initiate an expedited refund and the student's bursar account will be charged $75.
All students who receive a refund from their bursar account due to an overpayment will be subject to the following conditions:
1. If a refund is returned from BankMobile to the University two (2) times because the paper check from BankMobile has gone stale (BankMobile checks are stale 90 days after they are issued) or the bank account that was to receive the electronic transfer has been closed, a Credit Balance hold will be placed on the student’s bursar account. A subsequent refund will not be issued unless the student visits www.refundselection.com, selects a new BankMobile refund preference, and contacts the Office of the Bursar to reissue the refund (if there is still a credit balance/ overpayment on the account). The Credit Balance hold does not block class registration, diplomas, or transcripts but it does stop the overpayment from another attempt at being refunded.
2. Each time a refund is returned to the University, a Refund Reversal Processing Fee will be assessed to the student’s account. This fee will be $20.00 or the full amount of the returned refund, whichever is less.
Xavier University has partnered with CASHNet to provide our customers with monthly statements, Payment Plans, and secure online payments.
Authorized Users Site: https://commerce.cashnet.com/xavierpay
Students Site: www.xavier.edu/students then click "Pay Bill"
- 2020-2021 billing and important date calendar
- Learn more about your monthly statement
- Learn how to pay for students and parents
- Frequently Asked Questions
- Frequently Used Phone Numbers and Emails
- Phone: 513-745-3435
- Email: firstname.lastname@example.org
- Fax: 513-745-2926
- Building: Fenwick Place, Musketeer Mezzanine
- Office Hours:
Monday - Friday
8:30am - 5:00pm
- Phone Line Hours:
Monday - Friday
9:00am - 5:00pm