Coronavirus Disease 2019 (COVID-19)

Campus Services

Key Points from the Most Recent Campus Communication

  • Although campus housing closed on Tuesday, March 17, students will have until Monday, March 23 at 9:00 p.m. to remove all belongings from campus housing. In order to support social distancing and to facilitate an efficient process, students must schedule a specified move out time. Detailed move out information was sent in a separate email on Friday, March 13.
  • The University is taking into consideration refunds for campus housing and meal plans. We are assessing the overall situation and a decision will be communicated on Friday, April 17.

Frequently Asked Questions

Starting Monday, March 23, the Xavier Mail Center will be operating on a reduced schedule until further notice. The new hours will be Mondays and Thursdays only, from 8:30 am-5:00 pm. Please keep in mind in following the temporary campus access control guidelines in place, our building will be locked, and you will need to swipe your ALL Card to enter. If you are curious if you have any mail, you may contact the Mail Center during the reduced operating hours, and we will check your departmental box. If any packages/mail are essential, we will help to make arrangements for in-person pickup.  We will not be forwarding mail off-campus. If you have any questions, please call us at 513-745-3558. 

Mail and packages remaining in the Mail Center after the final campus housing move out date of Monday, March 23 at 9:00 p.m. will be mailed to the address on file.

We understand that these are unprecedented times. If you have mail and packages that are being shipped to the University, please have those items redirected to the permanent address.

Xavier Information Technology Help Desk is moving to call back mode starting Monday, March 23 from 8:00 a.m.-7:00 p.m., Monday through Friday. The Help Desk will either reply by email or call back in the order in which requests were received. The goal is to provide the best possible turn-around to campus issues. Coverage will be increased during the restart of classes. Contact the Help Desk by email at or go to the Employee Hub and click on Get Tech Help. Self-help can be accessed on the Help Desk Portal.