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Auxiliary Services

Xavier One Pass

Xavier One Pass is the official form of identification for students and employees at Xavier University. Available on iOS and Android through the Transact eAccounts app, One Pass provides seamless access to campus facilities, meal plans, and payment options with just a tap of your phone.

This all-in-one guide provides everything you need to set up and use your Xavier One Pass.

About One Pass

Xavier One Pass is the official and only form of ID distributed by Xavier University. It offers:

  • Universal use for all students, faculty and staff
  • Easy, one-time setup to your phone's wallet
  • Apple Watch compatibility for added convenience
  • Express Mode functionality - no need to unlock your device
  • Power reserve on compatible iPhones - works up to 8 hours after battery depletion
  • Integration with campus payment options including meal plans, dining dollars, and X Cash

Note: Dining Dollars are included in all meal plans. X Cash program is expiring May 9th, 2025.

Getting Started

Setting up your One Pass is simple:

1
Download the Transact eAccounts app from your device's app store
2
Search for and select Xavier University
3
Log in with your Xavier credentials and authenticate
4
Submit your ID photo (following our guidelines)
5
Once your photo is approved, add the One Pass to your device's wallet
6
Start using your One Pass across campus!

Note: It may take up to 60 minutes for your One Pass to be fully active after setup.

See Detailed Instructions

Submit ID Photo

All it takes is your best selfie! Your photo must meet these requirements to be approved:

Photo Format

  • Must be .jpg or .png format
  • Saved on your phone's gallery
  • Clear and in focus, not blurry

Background & Quality

  • Solid color background (white or light neutral preferred)
  • No filters
  • Good lighting for clear visibility

Posing

  • Front shot with both sides of face visible
  • No other objects or persons in photo
  • Smiling or serious expressions acceptable
  • No hats or face obstructions
  • Eyeglasses allowed (no sunglasses)

Cropping Guidelines

  • Upper boundary: ~2 inches above head
  • Lower border: No higher than collarbone
  • Side boundaries: Top of shoulders
  • Equal length and width

iOS Setup

Requirements

  • iPhone SE, iPhone 6s or later
  • iOS 12 or later
  • Apple Watch Series 1 or later (optional)
  • Watch OS 5 or later (if using Apple Watch)
  • Signed into iCloud

Setup Steps

  1. Download the Transact eAccounts App
  2. Open the app and tap Get Started
  3. Search for and select Xavier University
  4. Click on SSO (single sign-on) to log in
  5. Enter your Xavier credentials and authenticate
  6. Complete the photo submission process
  7. Once your photo is approved, click "Add to Apple Wallet"
  8. Follow the prompts to complete setup

Using One Pass on iPhone

  • Express Mode allows use without unlocking (iPhone 6S and later)
  • On iPhone 8 and later, Express Mode with power reserve works up to 5 hours after battery depletion
  • Simply tap your device against a reader to use

Android Setup

Requirements

  • Android phone with NFC capability
  • Google Pay app installed
  • NFC enabled in settings

Setup Steps

  1. Download the Transact eAccounts app from Google Play Store
  2. Open the app and tap Get Started
  3. Search for and select Xavier University
  4. Log in using your Xavier credentials and authenticate
  5. Complete the photo submission process
  6. After your photo is approved, use the "Add to Google Pay" button
  7. Follow the prompts to complete setup

Using One Pass on Android

  • You don't need to unlock your phone, but the screen must be awake
  • Tap the power button to wake the screen, then tap your phone against the reader
  • The NFC antenna location varies by device (often in the middle of the phone)
  • You may need to adjust phone orientation against the reader for detection

Frequently Asked Questions

Do I still need my physical ALL Card?

We recommend you retain your physical ALL Card in a secure location as a back-up should you lose your device. Your physical ALL Card will continue to function after you have added your One Pass to your device.

Can I use One Pass if my phone's battery is dead?

If you have an iPhone 8 or later, yes. Express Mode with power reserve is available for up to five hours when your phone needs to be charged. Android phones and earlier iPhone models do not offer this feature.

What should I do if I lose my device?

Contact the Student ID Services Office at (513) 745-3374 to deactivate your One Pass Mobile ID. Be sure to specify whether the physical card, watch, and/or phone version should be deactivated.

How do I update information on my One Pass?

Name information comes from the university's core business systems. Students should contact the Registrar's Office. Faculty and staff should contact their HR representative. Updates will sync to your One Pass within 48 hours.

Contact Us

If you have any questions or need assistance with your Xavier One Pass, please contact us:

ID Services Office
Justice Hall, Mezzanine Level
3800 Victory Parkway
Cincinnati, Ohio 45207-3341

Phone: (513) 745-3374
Fax: (513) 745-3369

We will respond to inquiries by the end of the next business day.

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