Canva Pro for Faculty/Staff
Xavier is happy to announce that Canva Enterprise (Pro) will soon be available.
Canva Free vs. Canva Enterprise Features (PDF)
Students: All students will have a free Canva Pro account.
Faculty & Staff: A limited pool of Pro accounts is available for Xavier faculty and staff. Requested accounts are not automatically approved; they will be reviewed to ensure fair distribution across departments. The request review period will run from now until December 5. Training for anyone in the Xavier community will be offered at 10:30am Dec 5th via Zoom and will be recorded.
Request Pro Access
FAQs
Groups: Canva Groups can be used to collaborate with other Pro users on individual projects. Learn more about Groups in the FAQ section.
Request a Canva Group
Canva Design Doctor
Need a fresh set of eyes on your Canva design? Share your Canva file with us - we will make a copy and send you a polished version.
Canva Templates
Once you establish your Canva account, you'll have access to Xavier's catalog of Canva templates including designs for flyers, presentations, social media, and more.
Templates
Custom Canva template
Canva Training & Support
Students may contact the Digital Media Lab, and employees may contact Digital Media Services for assistance.
Canva Pro Training (Zoom - Dec 5, 10:30am)
Training for anyone in the Xavier community will be offered at 10:30am Dec 5th via Zoom and will be recorded. Having a Canva Pro account is not required to attend.
FAQ
Canva Pro offers more features, premium content, and collaboration tools than the free version, making it a more powerful option for creating professional designs. See: Pro vs Free Details
Faculty & Staff can be in multiple teams. To navigate between teams, click on the XU circle (bottom left of the Canva homepage), then see and select the Team you would like to work in. Different teams may offer different assets, features, or limitations.
Canva Groups are a simple way to share designs and collaborate with specific people. Instead of sharing a project with individuals one by one, you can share it with a Group, giving everyone in that Group access at once.
Groups are used only for sharing and collaboration; they don’t create a separate workspace or Brand Kit (those are available only at the Team level). Members can view and edit shared projects directly within their own accounts.
Users with free Canva accounts can also collaborate on shared projects, but they’ll be added individually to each project rather than through the Group itself.
Yes. You can collaborate on a project with someone who has a free Canva account. Any Pro fonts, images, or elements already in the shared design will stay available and won’t be watermarked.
If the free account holder adds a new Pro image or element, it will appear watermarked for them, but it will not be watermarked for others in the same shared project who have access through a Pro or Campus account.
To share a project in Canva: Open that project, click on the Share button, and then type that users email into the "People with Access" field.
- Go to Canva.com and click on the purple question mark (bottom right on the page)
- Type 'refund' to the Canva Chat Support Bot, and it will bring up any charges to your account that can be refunded.
- If the bot cannot process a refund it should guide you to next steps below:
- Navigate to Contact CHT
- Issue category > Payments, pricing and billing
- Issue > I want to request a refund for my plan
- Select the applicable invoice
- Refund request reason > None of the above
- Describe the issue > “Hi Canva Support, can you cancel my personal Canva subscription? I am joining my employer’s enterprise account. Can you please provide a refund for any outstanding balances?