Next Steps

Welcome to Xavier University! We're glad you have chosen to be part of our community. Below are steps to help you get started:


Your first step once you are admitted is to set up your Student account on the Student Hub.  This is separate from the user name and password you set up for the application process.  The Student Hub is where you will find your personal academic records, access your Xavier email, add or drop classes and access Canvas.

You will need your student ID # and user name

This is on your acceptance letter in the top right hand corner.  You could log into the Admission site where you applied and ‘view update’ to see your letter.  You should also receive a copy of your acceptance letter in the mail.

Your initial password consists of your 9-digit Student ID + Capitalized first letter of your birth month + 2-digit date. For example: If your Student ID was 000456789, and your birthday was May 9th, your initial password would be 000456789M09.

To set your own password, proceed to My Account ( and complete account setup by following these steps:

  1. Login to the My Account portal with your email address and initial password.
  2. You will be guided through with setting up multi-factor authentication
  3. Select Security Info to setup your security questions, and other alternate ways to reset your password. These can be used to unlock your account or reset your password if you have forgotten it. 
  4. Select Password to change your initial password.

  • To access your Xavier email On the Student Hub click on the Email link to access your Xavier email. It’s very important to check your Xavier email frequently.
  • You could set up your Xavier email on your phone or tablet.  The Xavier Technology Knowledgebase can provide detailed instructions for many common technology topics. You can access the Knowledgebase from your Student Hub and follow the link to Technology (or click the following links) to set up your Xavier email on an Android device or on an Apple iPhone/iPad.

If you have problems or issues with setting this up, you could call the HELP desk, (513) 745-4357 (HELP) or the APEX office, (513) 745-3030.

Meet with an advisor:

Contact the APEX office to schedule an appointment with an academic advisor. You will review and discuss any transfer credit, your degree requirements and scheduling classes. We will walk you through the process for registering for classes and you could also refer to the registrar’s website for guidelines.

To schedule an appointment, contact the APEX office at (513) 745-3030 or Phone and Zoom appointments are available.

Office Location: Conaton Learning Commons, Suite 514

Advisors for APEX and Accelerated Degree Completion Students; Non-degree students can also contact the APEX office for registration assistance.

Tricia Meyer, APEX Director/Advisor
Phone: 513-745-1996


Registering for Classes:

As a new student, you will register during open registration.  After your first semester, you will be able to register during Priority registration.  You will be assigned a registration time and can register any time after that.  Students can find their Priority Registration appointed time by checking their Registration Status on the on the Student Hub. Student Hub> Self-Service > Student Services > Registration > Prepare for Registration

Your APEX advisor can also assist you with registering for classes.

The Registration Information site has instructions on how to search for classes and tips for registering.


You will be invited to Orientation for Adult and Transfer students.  This is typically held just prior to the start of the Fall and Spring semesters.   Watch your email for the invitation and additional information.


Xavier uses Canvas, which is very student friendly, as its online course management system. Once you register for the first course you will have access to Canvas. Access Canvas through the Student Hub or by navigating to Use your Xavier username and password to login.

Technology Support

Technology support is available through Xavier 24/7. Help for technology issues can be access through Xavier's help desk (513-745-HELP) or the options listed on the Help Desk. For issues related to Canvas, access help within Canvas by clicking on Help in the bottom left-hand corner of your course page. You'll see listed access to online guides, tutorials and live chat. You can also call Canvas 24/7 at 855-778-9967. More information on technology for new students, including recommendations for computing equipment.

Student ID Card

The ALL Card is the official form of identification for the Xavier University community. It also serves as a stored value campus debit card for purchases at most on-campus vending machines (including copiers and printers) and retail operations, as well as some off campus merchants. You should plan to obtain your ALL Card during your first week of classes by visiting the Musketeer Mezzanine in Justice Hall. More information can be found on the ALL Card Center website.

Course Materials

Xavier will provide your textbooks for all of your courses through the Day One Program.  If a digital version of a textbook  is offered through the publisher, you will receive access information.  If a physical copy is offered, they can be picked up at the Book Depot. The physical textbooks are considered 'rentals' and must be returned at the end of the semester. Contact the APEX office for more details, 513-745-3030.


A valid permit is required for all vehicles parked on campus. More information regarding permit pricing, available parking locations, and related policies can be found on the Parking Services website. Purchase your parking permit online. - Xavier username and password required. Must be enrolled in courses. 

Navigating Campus

Xavier's campus is easily navigable, but as with any new adventure, it may take you a few days to get comfortable and find your way around. 

Financial Aid

It is recommended that all students file the FAFSA, Free application for Federal Student Aid,   You will need to file a new application each academic year. You could also contact Xavier’s Financial Aid office with any questions or check their website for information on grants, scholarships and loans.

Xavier Office of Financial Aid:

Click here for details about grants and scholarships for APEX students and students in the Accelerated Degree Completion Program.

Learn About Payment

Visit the Bursar's website for the new student checklist, billing information, payment plans, frequently asked questions, etc.  Once you are registered and tuition fees have been posted, go to the Student Hub, go to the ‘Pay Bill’ link to view your statement and make payments.  Statements will not be mailed.

Shortly after being enrolled in courses you will receive a green envelope in the mail at your home address from Bank Mobile. Xavier University has partnered with BankMobile in managing the refund process and issuing refunds for any credit balance that occurs on a student's bursar account. Refunds are not available for pick up. For more information about BankMobile, visit this link:

For more information, contact the Bursar’s office by email:  or call 513-745-3435.

APEX Office Contact information:  email:  Phone: 513-745-3030


The University Library provides access to instructional resources and individual consultation with a librarian in person or via phone, chat, email or text message. Web-accessible resources include electronic collections (including research databases and digital full-text journals), RefWorks (a bibliographic management tool for reference searches), and interlibrary loan services.

Financial Aid

Review scholarship, grant, assistantship and financing options. The Office of Student Financial Assistance is available to answer questions at any time.

Career Development Office

The Career Development Office offers career resources, programming and support. Graduate students are encouraged to schedule an appointment with a career coach to discuss specific career development needs. 

Mission and Identity

Jesuit schools have educated society's leaders for over 450 years. Xavier's Jesuit Catholic tradition of academic excellence inspires students to think and communicate effectively, to foster a love of lifelong learning, to serve others, and to find God in all things. Learn more about The Xavier Way and Mission and Identity.

Title IX Office

Xavier strongly promotes a safe, respectful environment for all students, faculty, staff and visitors through proactive prevention of and response to all forms of sex discrimination. Learn more about students' rights under Title IX and Xavier's policies by visiting the Title IX Office website.

Academic Support

The Office of Academic Support provides support services to facilitate learning. The LAC has two main purposes: tutoring and disability services. The tutoring services include subject specific tutoring and study skills assistance. Students can contact the LAC at (513) 745-3280 to set up an appointment.

Disability Services

Any student who feels he/she may need an accommodation based on the impact of a documented disability should notify the course instructor and contact Cassandra Jones in the Learning Assistance Center at 513-745-3280 or email to coordinate reasonable accommodations. Student Disability Services seeks to ensure that all students with disabilities can freely and actively participate in all facets of university life.

Final Grades and Graduation

To see final grades for your courses, you must go through the Student Hub. There you will see "Academic Records/Registration Information". From this link you can view your final grades, view a copy of your student academic transcript, and visit the DegreeWorks audit tool which shows your complete curriculum requirements for the degree. This is an excellent guide for reviewing progress in the program.

The last link you will see here is the "Graduation Application." While graduation seems like a ways off, you do need to know that this form must be completed very early in the semester in which you plan to graduate. Therefore, when you register for courses in your final term also fill out this application and submit it. There will be a $50 application fee added at that time for the semester.