Physical Plant

Work Requests

 Service/Work Requests

 

A service request consists of a formal request made by a student, staff member or faculty to obtain one of the services offered by the facilities department. Once the customer sends a service request, the physical plant department reviews the request
and creates a work order and schedules the work to the appropriate trade. 

Service Request Examples

Carpentry

  • Blinds, shades 
  • Cabinets
  • Ceiling tiles
  • Furniture repair
  • Hang misc. items
  • Patch, paint
  • Shelving

Doors/Locks

  • Doors, locks - mechanical issues
  • Electronic access
  • Keys - broken, new, replacement
  • Locked desk, cabinets

Electrical

  • Exit signs
  • Lighting - exterior
  • Lighting - interior
  • Power loss
  • Receptacles, switches

Maintenance

  • Appliances 
  • Elevators
  • Roof
  • Windows 
  • Room signage
  • Unidentified alarms or beeps
  • Water intrusion

HVAC

  • Ventilation
  • Noises
  • Too hot
  • Too cold

Janitorial/Custodial

  • Carpet vacuuming
  • Clean-ups
  • Dusting
  • Empty trash, recycle
  • Floor cleaning
  • Restroom supplies

Move/Set-up

  • Event set-up
  • Inter-office moves

Pest Control

  • Insects 
  • Rodents

Plumbing

  • Automatic, manual - toilets, faucets
  • Clogged - toilets, sinks, showers
  • Water leaks 

Grounds/Roads

  • Clogged - exterior drains
  • Ice &/or snow removal
  • Landscaping

Key Requests

All key requests, whether new or replacements, should be submitted as a work order through the link above.  The University Lock Shop follows a strict procedure for issuing keys, including assignments to banner ID#s and approvals from department heads. 
This procedure will be initiated after the work order submission. 

Event Requests

All event set-up requests should be submitted as a work order through the link above. 

Emergency Contact

If you have an emergency (a sudden, unexpected occurrence demanding immediate action), you can get in touch with plant any one of the following ways:

  • Enter a Work Order using the link above and select Emergency in the Priority
  • Monday – Friday
               7:30 a.m. - 3:30 p.m.

               Call Physical Plant at 513-745-3151 or email plant@xavier.edu

  • Weekends, holidays, or after business hours

               Call XUPD Campus Police at 513-745-1000

Other Services