Work Requests

 Service/Work Requests

 

service request consists of a formal request made by a student, staff member or faculty to obtain one of the services offered by the facilities department. Once the customer sends a service request, the physical plant department reviews the request
and creates a work order and schedules the work to the appropriate trade. Examples of service requests are listed below. 

       

      Carpentry

       

      Doors/Locks

       

      Electrical

 

General Maintenance

       

      HVAC

       

Janitorial/Custodial

       

      Move/Set-up

       

      Pest Control

       

      Plumbing

       

      Grounds/Roads

  • Blinds, shades 
  • Cabinets
  • Ceiling tiles
  • Furniture repair
  • Hang misc. items
  • Patch, paint
  • Shelving
  • Other
  • Doors, locks - mechanical issues
  • Electronic access
  • Keys - broken, new, replacement
  • Locked desk, cabinets
  • Other
  • Exit signs
  • Lighting - exterior
  • Lighting - interior
  • Power loss
  • Receptacles, switches
  • Other
  • Appliances 
  • Elevators
  • Roof
  • Windows 
  • Room signage
  • Unidentified alarms or beeps
  • Water intrusion
  • Other
  • Ventilation
  • Noises
  • Too hot
  • Too cold
  • Other
  • Carpet vacuuming
  • Clean-ups
  • Dusting
  • Empty trash, recycle
  • Floor cleaning
  • Restroom supplies
  • Other
  • Event set-up
  • Inter-office moves
  • Other
  • Insects 
  • Rodents
  • Other
  • Automatic, manual - toilets, faucets
  • Clogged - toilets, sinks, showers
  • Water leaks 
  • Other 
  • Clogged - exterior drains
  • Ice &/or snow removal
  • Landscaping
  • other

Key Requests

All key requests, whether new or replacements, should be submitted as a work order through the link above.  The University Lock Shop follows a strict procedure for issuing keys, including assignments to banner ID#s and approvals from department heads. 
This procedure will be initiated after the work order submission. 

Event Requests

All event set-up requests should be submitted as a work order through the link above. 

Emergency Contact

If you have an emergency (a sudden, unexpected occurrence demanding immediate action), you can get in touch with plant any one of the following ways:

  • Enter a Work Order using the link above and select Emergency in the Priority
  • Monday – Friday
               7:30 a.m. - 3:30 p.m.

               Call Physical Plant at 513-745-3151 or email plant@xavier.edu

  • Weekends, holidays, or after business hours

               Call XUPD Campus Police at 513-745-1000

Other Services