Resolving Complaints
Accessibility and Disability Resources Grievance Procedure
The University and Accessibility and Disability Resources support you in your right to file a grievance when you believe you have been denied equal access in the form of appropriate accommodations, modifications, auxiliary aids, or effective communication, or suffered discriminatory harassment as described in Section 504 of the Rehabilitation Act of 1973 or The Americans with Disabilities Act (ADA) of 1990 amended 2008. The general grievance procedures, which apply to all students, are available to students with disabilities. The grievance procedures listed below are additional procedures that apply to students with disabilities who feel their rights have been violated under 504 and ADA.
Resolving Conflicts with the University, Faculty and/or Staff, Academic Department, or University Non-Academic Department, Program, or Organization
1. Students are encouraged to discuss their concerns with the Director of Accessibility and Disability Resources. The Director will attempt to resolve the issues by assisting the student in discussing issues with the faculty member, department, or program. In some instances, the Dean of Students may be consulted in order to develop a resolution. Most situations are positively resolved through this process.
2. If either the student or the Director feels that a satisfactory resolution is still not reached, the student should notify the Affirmative Action Officer who will further advise the student concerning the university's 504 grievance process which can be found at Policy Document.
Resolving Conflicts with Accessibility and Disability Resources and/or a Staff Member
The procedure for resolving conflicts with Accessibility and Disability Resources and/or a staff member is similar to the steps explained above. Initially, the student should discuss the complaint with the Director of Accessibility and Disability Resources. If the complaint is not resolved, or there is a specific reason the situation cannot be discussed with the Director, the student should meet with the Dean of Students to resolve the situation.
A student has the right to bypass Accessibility and Disability Resources and go directly to the Affirmative Action Officer who will work with the student to facilitate a resolution.
The student may choose to file a complaint with:
The Federal Office of Civil Rights, the Ohio Civil Rights Commission, or Disability Rights Ohio. These entities will take complaints and will investigate when appropriate.
Resolving Alleged Discrimination by another Student
In situations where students allege discrimination by another student, students have the option of filing formal charges under the Code of Student Conduct. Please refer to the policy and procedures in the Student Handbook. Contact the Office of Student Integrity for further information.
Contact Information
Accessibility and Disability Resources
Cassandra Jones
514 Michael J. Conaton Learning Commons
513-745-3280
Fax: 513 745-3387
Email: jonesc20@xavier.edu
Dean of Students
Jean Griffin
300 Gallagher Student Center
Cincinnati, Ohio 45207
Voice: 513-745-3202
Email: griffin@xavier.edu
Affirmative Action Officer
Connie Perme
132 Alumni Center
Voice: 513-745-3992
Fax: 513-745-3644
Email: perme@xavier.edu