Care Management Services

Student Concern Report

Student Concern Form

Students, Faculty, Parents, and others are strongly encouraged to share with us when they are concerned about a student’s well being (no matter how small or insignificant they may seem).

Three Important Reasons to Share Your Concerns:

  • Earlier Intervention: Often, a quick response to provide a distressed student/friend with timely resources will ensure that the student remains successful academically and socially. Late intervention often involves missed classes, isolation from friends and family, possible withdrawal from school, and an overall interruption in the student’s experience.
  • Connecting the Dots: Our goal is to connect the concerns we receive from across campus. This allows us to provide a greater level of support for each student involved.  Each piece of information helps to paint a picture that we can then respond to effectively.
  • All For One: Making a referral shows that you care enough to get the student the help they need. It means you are not prepared to let a student fall through the cracks.  Xavier is a community that cares so it’s important to take care of its members.

Common Examples of Concerns:

The following list of indicators provides some context when deciding whether a student may need additional support:

Academic Concerns:

  • Frequent, unexplained absences (after multiple outreach attempts)
  • Not responsive to communication
  • Failure to complete assignments
  • Poor performance
  • Inadequate technology access

Social and Emotional Concerns:

  • Socially withdrawn, isolated, lack of communication
  • Dealing with a Loss/Death
  • A significant change in overall mood
  • Angry or hostile outbursts, yelling or aggressive comments
  • Appears over-anxious or extremely distressed
  • Food insecurity
  • Excessive anxiety

Behavior Concerns:

  • Excessive use or reliance on alcohol/other drugs
  • Lack of attention to self-care, personal hygiene
  • Extreme fatigue, exhaustion
  • Noticeable cuts, bruises, burns
  • Frequent or chronic illness


While You Share…Steps You Can Take While Sharing Your Concerns:

Providing support for Xavier students is a team effort.  We rely heavily on staff, faculty, students, and parents to provide support for one another in addition to sharing those concerns with our office.  Consider these steps while also sharing concerns:

Talk to the Student: Share your concerns privately and objectively.  Let them know you care about them. Ask them questions and encourage an open dialogue.

Offer to Connect the Student Directly: If there is a resource the student might benefit from, offer to connect them directly.  Walk them to the office or person that can help, introduce them personally, and stay with them while they seek assistance. Also, you can email the service directly and include the student – make it a personal connection that the student will find it easier to use.

Follow-up with the Student: Set up a plan for checking in with the student – plan to meet later the next day or the next week; establish lunch or coffee plans;

Let Us Help: Consult with our office on resources and options for success.  Update us on how the student is doing and whether things are getting better/worse?