- 513-745-3511
- 224 Smith Hall
Jagan Jacob, PhD
Associate Professor, Business Analytics and Information Systems
Jagan Jacob is an Associate Professor of Operations and Supply Chain Management in the Department of Business Analytics and Information Systems at Xavier University’s Williams College of Business. He received his Ph.D. in Operations Management and M.S. in Business Administration from the University of Rochester and his integrated B.Tech. and M.Tech. in Industrial and Systems Engineering from the Indian Institute of Technology Kharagpur.
His research focuses on operations and supply chain management, revenue management, service operations, and digital platforms. He uses analytical and mathematical models to study how firms and platforms make decisions about pricing, service design, capacity, logistics, and technology adoption. He is particularly interested in digital marketplaces and platform-based services, including ride-sharing, food delivery, online marketplaces, and other technology-enabled service systems.
His research has been published in journals including the European Journal of Operational Research, Transportation Research Part E: Logistics and Transportation Review, Operations Research Letters, Computers & Industrial Engineering, and International Journal of Systems Science: Operations & Logistics. He has also presented his research at conferences organized by INFORMS, the Manufacturing and Service Operations Management Society, and the Production and Operations Management Society.
His teaching interests include operations management, supply chain management, logistics, business analytics, optimization, and discrete-event simulation.
- 513-745-3511
- 224 Smith Hall
Jagan Jacob is an Associate Professor of Operations and Supply Chain Management in the Department of Business Analytics and Information Systems at Xavier University’s Williams College of Business. He received his Ph.D. in Operations Management and M.S. in Business Administration from the University of Rochester and his integrated B.Tech. and M.Tech. in Industrial and Systems Engineering from the Indian Institute of Technology Kharagpur.
His research focuses on operations and supply chain management, revenue management, service operations, and digital platforms. He uses analytical and mathematical models to study how firms and platforms make decisions about pricing, service design, capacity, logistics, and technology adoption. He is particularly interested in digital marketplaces and platform-based services, including ride-sharing, food delivery, online marketplaces, and other technology-enabled service systems.
His research has been published in journals including the European Journal of Operational Research, Transportation Research Part E: Logistics and Transportation Review, Operations Research Letters, Computers & Industrial Engineering, and International Journal of Systems Science: Operations & Logistics. He has also presented his research at conferences organized by INFORMS, the Manufacturing and Service Operations Management Society, and the Production and Operations Management Society.
His teaching interests include operations management, supply chain management, logistics, business analytics, optimization, and discrete-event simulation.
First Year at Xavier
2020
Personal Links
Expertise Operations Management, Pricing and Revenue Management, Service Operations, Transportation Economics, OM-Marketing Interface
- Ph.D., Business Administration (Major in Operations Management), University of Rochester, 2020
- MS, Business Administration, University of Rochester, 2017
- Integrated Dual Degree (Bachelor of Technology and Master of Technology), Industrial Engineering, Indian Institute of Technology Kharagpur, 2014