Student Success Center

Frequently Asked Questions


Q. What can I do if my roommate/s and I are having a problem?

A. If you are having trouble with a roommate you should first try and talk with your roommate. Your Resident Assistant (RA) or Hall Director can also be a great resource to provide guidance on resolving roommate conflicts. If you live off campus and need help resolving a roommate conflict you may want to contact the Office of Commuter Services.

Q. What do I do if I get sick while at school?

A. The McGrath Health and Wellness Center is located on campus and offers medical, counseling, and other services to the campus community. Health services include primary care, prevention, health education, allergy, travel medicine, lab, immunizations, pharmacy, and individualized care for students with special or ongoing medical needs. Counseling services are provided by professional psychologists and counselors to assist with a wide range of personal concerns including anxiety, depression, adjustment, relationships, eating disorders, alcohol and drug issue, family and other problems. They are open Monday through Friday 8:30am until 5:00pm. Their phone number is (513) 745-3022 and their website can be found here.

Q. What should I do if I am struggling outside of class?

A. Life has its ups and downs and sometimes unexpected problems or issues may arise. Please know that there are resources at Xavier designed to assist you.

  • Advocate Program - The Xavier Advocate Program exists to provide confidential support, information and advocacy for those affected by harassment, discrimination, relationship violence, sexual assault, rape and stalking.
  • McGrath Health and Wellness Center - Xavier's Health and Wellness Center offers medical, counseling and other services to the campus community.
  • Psychological Services - The Psychological Services Center provides an on-campus center where Department of Psychology faculty, students, and staff apply principles of psychology to address the concerns of others.
  • Student Success - Personal staff consultations, referrals to on campus resources, and guiding students to effectively navigate their college experience are central to our work. We work collaboratively with other departments on campus to provide resources to Xavier students.

Q. Is there transportation to get to the airport?

A.The Xavier Airport Shuttle offers FREE, looping rides for students to the Cincinnati/Northern Kentucky International Airport (CVG) and the Megabus stop downtown at the start and end of holiday breaks so that students can easily access the closest major transportation sources. These shuttles are offered on a first-come, first-serve basis and do not require a reservation. We encourage all riders to arrive early for the shuttle to ensure availability for both seating and luggage. To find the schedule for buses, click here.

Q. Does Xavier have cable TV in the residence halls?

A. Yes! We also have computer hookups in every room. For more information, click here.

Q. Where should I start if I am looking for off-campus housing?

A. The Office of Commuter Services has a number of resources available to inform you of the process of renting a house or apartment. The staff in Commuter Services, located in Gallagher Student Center, Room 320, will connect you with fellow students who are looking for roommates to share off campus housing and educate you on your rights and responsibilities as a renter.


Q. How/Where do I send my packages to my child?

A. All packages and mail are sent to the Mail Center on campus. To properly address a letter or package:

Dorm and Room
Street Address of Dorm
City, State, Zip Code (Cincinnati, OH 45207)

To see the address for each building on campus, click here.

Q. I have a question about the care package I ordered for my child.

A. For any information about care packages, click here.

Q. How safe is Xavier's campus?

A. Very safe! We provide a well-lit campus at night, a shuttle service to on-and-off campus locations, emergency call boxes strategically located throughout campus, our own security force with Xavier officers on patrol 24/7, and keys to residence halls that only residents of that hall have. For more information on safety at Xavier, click here.

Q. What are the summer storage options?

A. The storage business we promote at Xavier is a student-owned business called Go Campus Solutions. Campus Solutions will pick-up, store, and deliver a student's belongings for the summer. You can do an on-line sign-up and choose the storage package that best fits the student's needs. The student packs-up, and Campus Solutions will pick-up and move one's possessions safely for the summer. To find our more information about Campus Solutions go to their website:

Q. As the parent or family member of a Xavier student, how can I get involved?

A. To get involved you can join the Parent/Family Advisory Board (PFAB). You can get more information on PFAB's website.