COVID-19 Support Frequently Asked Questions
Xavier has developed Frequently Asked Questions for the University's COVID-19 Support System.
- View detailed information for students in Xavier's COVID-19 Support System.
- View comprehensive information about Xavier's Testing, Treatment, and Tracing plans.
Stay home. Do not go to class, work, or anywhere else. Students should contact Student Health Services at 513-745-3022, option 3, to obtain clinical guidance. Students experiencing the onset of COVID-19 symptoms or signs after 5:00 p.m. weekdays or on the weekend should call the after-hours nurse line at 513-246-7023 and identify themselves as a student from Xavier University. Employees should contact their primary care provider.
If you went to a provider outside of Student Health Services and received a positive COVID-19 test, please report it via the Student Concern Report. You should isolate for at least 10 days from the time of your positive test. Xavier’s COVID Support team will reach out to you to ensure that you have the resources you need and to assess any close contacts you may have had in the Xavier community.
If you are identified as a close contact of someone with COVID-19 (defined by the CDC as contact that is within 6 feet of someone who has COVID-19 for a total of 15 minutes or more) you will be given instructions for quarantine. If you have tested positive for COVID-19, you will be given instructions for isolating. If you live in on-campus housing, you will be encouraged to return to your permanent residence if you can do so safely. Students who are not able to return home due to travel limitations or family concerns will have access to quarantine and isolation spaces on and near campus. If you live off-campus, you will be given instructions and tips for quarantining or isolating at home. Off-campus roommates and housemates of positive cases will be required to quarantine for 10 days off-campus.
You should first discuss this with your instructors. It’s your responsibility to inform your instructor in writing that you cannot attend class in-person or that you will miss class(es) so that arrangements can be made. Students who have been advised to quarantine by Xavier Student Health Services will receive a letter verifying this expectation. Xavier instructors have the flexibility to determine their own attendance policies. Generally, faculty will allow for a certain number of missed classes. If you are feeling well enough to participate, you may ask your instructors if you may attend class remotely, while you are in quarantine or isolation. If you are too ill to keep up with classwork or attend classes remotely, you should contact your academic Dean’s office or the Office of the Dean of Students for assistance in contacting instructors and arranging to make up any work you miss.
Students and Xavier employees who are asymptomatic but have had close contact with a COVID-positive individual may contact Student Health Services at 513-745-3022, option 3, for medical advice. Current clinical guidelines generally do not support testing of asymptomatic individuals. Symptomatic employees should contact their primary care provider for assistance.
If you receive a positive test result, you need to isolate yourself for at least 10 days from the time of your positive test. Stay home and away from others. Do not attend class, run errands or grab food out at a restaurant. If your test was done outside of Xavier’s Student Health Services, please complete a Student Concern Report to share information regarding your circumstances with Xavier. Students who receive a positive test through Student Health Services or report a positive test through the Student Concern Report will be contacted by a contact tracer with further instructions and information for isolation. Any individual who receives a positive COVID-19 test result must provide a letter of release from either Student Health Services or their off-campus medical provider.
All students who can return to their permanent residence safely to complete their quarantine period are asked to do so.
On-campus residents are expected to remain in the designated quarantine space to which they are assigned. This may be a student's regular housing assignment or a nearby quarantine space. Students in quarantine will not be permitted to leave their quarantine space for the duration of their quarantine period.
Off-campus residents are expected to separate themselves from other people in their residence, stay in a specific room, and use a separate bathroom to mitigate the risk of exposure in their residence.
The CDC offers guidance for quarantine and isolation strategies to protect yourself and others.
Xavier’s COVID Support Team is conducting contact tracing for students who have tested positive, are awaiting test results, or are the close contacts of a confirmed positive individual. Contact tracing is an essential part of Xavier’s strategy for continuing our on-campus educational experience.
Should a member of our COVID Support Team call you, please answer the call (or call back if you miss the call), fully participate and answer the questions the contact tracer has for you. Be honest about where you have been and who your close contacts are. The information you provide to the contact tracer is confidential and will only be used to help control the spread of COVID-19. Members of the Xavier community are required to cooperate with the contact tracing process and failure to do so will result in a referral to the student conduct process.
In many cases, you will be notified by a contact tracer that you are a close contact. During the call with the contact tracer, you will be given specific details about quarantine. If you live in on-campus housing, you will be advised of your options. Xavier students who can return to their permanent residence safely, will be asked to do so. Students who cannot return to their permanent residence due to travel considerations or family health concerns may be advised to participate in quarantine in their current campus residence or to move to a designated quarantine space on or nearby campus. Students who live off-campus will be advised to quarantine at their off-campus residence if they cannot return to their permanent address.
Xavier's contact tracing strategy is integral to keeping our community healthy. The COVID Support Team includes a team of contact tracers trained to identify close contacts, provide timely notifications, facilitate testing, and offer guidance on quarantining or self-isolating to prevent further transmission.
Clinical and non-clinical contact tracers have completed an extensive training program, and they have developed a standard set of questions for students, faculty, and staff. Please know, contact tracers will respect and adhere to best practices for patient confidentiality. The COVID Support Team works closely with the Practice Manager of Student Health Services who serves as the University’s liaison with the local health department.
You should report any behaviors or activities that go against what is outlined in Xavier’s Community Commitments using the Student Concern Report form. Examples of things to report include not staying home when sick or symptomatic, improperly wearing a mask, not cooperating with contact tracing or not physically distancing and gathering in large groups.
According to CDC guidelines, people who have tested positive for COVID-19 do not need to quarantine or get tested again for up to 3 months as long as they do not develop symptoms again. People who develop symptoms again within 3 months of their first bout of COVID-19 may need to be tested again if there is no other cause identified for their symptoms. If you are notified by a contact tracer that you have been named as a close contact, please tell the tracer about your recent positive COVID-19 test results. You will be asked to provide documentation of your test results via the Student Concern Report for review and possible exemption from quarantine.
According to the CDC, a close contact is an interaction that meets the following criteria:
- You were within 6 feet of someone who has COVID-19 for a total of 15 minutes or more
- You provided care at home to someone who is sick with COVID-19
- You had direct physical contact with the person (hugged or kissed them)
- You shared eating or drinking utensils
- They sneezed, coughed, or somehow got respiratory droplets on you
You should stay home for 10 days after your last contact with a person who has COVID-19. Even if you test negative for COVID-19 or feel healthy, you should stay home (quarantine) since symptoms may appear 2 to 14 days after exposure to the virus. The CDC website offers helpful guidance for several quarantine scenarios.
If you have quarantined or isolated, you must be approved to return to campus before resuming your normal school, work and related activities. Approximately 24 hour prior to your release day, you will receive communication from TriHealth or Xavier (depending on the nature of your quarantine or isolation). Written approval is required before any Xavier community member may return to campus after quarantine or isolation.
The following guidelines will be considered to assess your release:
- If you are under isolation because you have lab confirmed or suspected COVID-19 AND you have exhibited COVID-19 symptoms:
- At least 24 hours have passed since last fever without the use of fever-reducing medications and improvement in symptoms; and,
- At least 10 days have passed since symptoms first appeared
- If you are under isolation because you have lab confirmed COVID-19 AND you have not exhibited COVID-19 symptoms:
- 10 days have passed since the date of your first positive COVID-19 diagnostic test (assuming you have not subsequently developed symptoms since such positive test)
- If you are under quarantine because of potential exposure to someone with lab-confirmed or diagnosed COVID-19:
- At least 10 days have passed since the beginning of self-quarantine (the date you had close contact), no symptoms have appeared, and you have had no further close contact with that individual or anyone else with COVID-19.