Potential Connectivity Issue (ongoing)

When working remotely and logged on to the Global Protect Virtual Private Network (VPN), you may encounter an error message when trying to access library resources that require authentication (EZ Proxy prefix is in front of the resource URL). If you get a "Secure Connection Failed" error, log out of the VPN and re-authenticate in order to gain access to the resource.

Report an Issue

If you are experiencing an issue with a library system or resource, please open a ticket. For general questions or research assistance, please email askus@xavier.edu. Thank you.