Services for Remote Learning

The library supports the research needs of Xavier students, working on or off campus, by providing the following services and resources. Get started by working through the following questions.

Welcome to University Library

Librarian & Research Help

Connect from Off-Campus 

Search for Sources

Borrow & Renew Library Material

 

How do I contact a librarian or get research help?

Librarians are available for virtual research assistance Monday-Friday, 9:00am-5:00pm by chat from the library's homepage or email at askus@xavier.edu. You also may contact your personal librarian by email or to request a Zoom consultation. 

 

How do I research off-campus?

When doing research using the resources available on the library's webpage from off campus you will be prompted for your Xavier credentials, which are the username and password that you use to log into your Xavier email and Canvas.

If you experience issues accessing the databases or full text articles after you have entered your correct credentials, please email the library staff at askus@xavier.edu.

 

What do I do if I can't connect or I get an error message?

When working remotely and logged on to the Global Protect Virtual Private Network (VPN), you may encounter an error message when trying to access library resources that require authentication (EZ Proxy prefix is in front of the resource URL). If you get a "Secure Connection Failed" error, log out of the VPN and re-authenticate in order to gain access to the resource. We are working with IT to correct this issue.

If you are experiencing an issue with a library system or resource, please open a ticket. For general questions or research assistance, please email askus@xavier.edu.

 

Search@XU tab: What is it and how do I use it?

What is Search@XU

Start researching with the Search@XU Quick Guide and the Using Limiters and Filters Quick Guide.

Also, learn about advanced searching from the Search@XU Advanced Search video.

 

Search@XU tab: How do I obtain journal articles?

  1. Select the PDF icon labeled "PDF Full Text" to access a copy of the article. pdf-fulltext-icon
  2. If the "PDF Full Text" option is not available, click the "FIND IT @ XU" icon to determine if the article is available electronically. After selecting Find It @ XU, click on one of the available links to access the article.find-it-at-xu-icon
  3. If no full text is available from the "Find It @ XU" links, click on this link Request an item from Xavier and non-Xavier collections to request the source through the library’s interlibrary loan system. Articles will be delivered electronically to your interlibrary loan account and you will receive an email with instructions on how to access them. As the COVID-19 pandemic continues to disrupt library services, please allow more time than usual to obtain resources through interlibrary loan.
Download or Print  from the upper right corner of the copy of the article.printer-icon.

 

Books & Media tab: How do I access electronic books?

You can search the library's e-book collections from the library's homepage. Choose the Books and Media tab, which accesses the Xplore library catalog. You can also search for e-books through Search@XU. Limit your results in the left menu to Xavier Xplore/OhioLINK Catalog Only and look for the eBook icon in your results.

 

Databases tab: How do I access databases?

Using Subject Databases Quick Guide

 

My instructor mentioned XU Tutor. What is it?

XU Tutor are self-guided library tutorials that will help you research more effectively while saving you time and helping you succeed at Xavier. Click here to access XU Tutor.

 

How do I borrow physical books, media items or other physical library materials?

Starting on Monday, July 6, library items will be available to check out by appointment only from 8:00 a.m.-5:00 p.m. Call 3881 or email to set an appointment. The appointment will ensure someone is at the service desk to check out items to you and to ensure social distancing and other COVID-19 procedures are followed to keep you safe. 

Starting on Monday, July 13, Xplore requests and no-contact hold pickups of Xavier items will be available. Call 3881 or email to set an appointment. The service desk will be staffed Monday-Friday from 10:00 a.m.-2:00 p.m.

OhioLINK requesting is scheduled to resume on August 10. Library staff will quarantine OhioLINK materials for 72 hours after the materials arrive to campus. The materials will be available to you after the 72 hour quarantine. Plan on 7-10 business days for your requests to be ready for pickup. You may request no-contact hold pickup for OhioLink items.

 

How do I renew materials?

If you have library materials checked out now, University Library will renew them automatically for you. We will waive any fines that are accumulated as a result of being due or overdue during this time. (Replacement fees for lost materials will still apply.)

If you have any questions about library resources or services, please email askus@xavier.edu.