Get Help

CANVAS

24/7 Assistance - contact a Canvas support specialist anytime at 855-778-9967 or by live chat. 

Online Canvas guides and tutorials 

Self-guided training course, "Canvas Basics for Faculty" under your Courses menu in Canvas (go to canvas.xavier.edu and use your standard Xavier username and password).

For one-on-one help with Canvas, contact Daniel Wooddell, Instructional Technologist, at wooddelld@xavier.edu, or 513-745-1901. (Monday through Friday)

INSTRUCTIONAL DESIGN

For help with options for conducting course activities and assessments remotely, contact Matthew Williamson (williamsonm6@xavier.edu) or Ryan Murray (murrayr6@xavier.edu), Instructional Designers. (Monday through Friday)

VIDEO OR AUDIO

For help with recording video or audio, contact Paul Weber, manager of Digital Media Services, at  weberp@xavier.edu, or 513-745-3682 or click on this  Schedule a Meeting or Consultation link.

ZOOM (VIDEO CONFERENCING)

For help with Zoom, contact the Help Desk .

IT SUPPORT

For help with technical issues with computers or devices, or with accessing files remotely, contact the Help Desk . 

LIBRARY

Check the Library's remote learning page for more information about accessing library resources and services remotely.  

For other questions and assistance, contact your library liaison. 

ACCESSIBILITY

Review the Accessibility Resources course in Canvas provides instructions for making accessible documents, content, and videos.

The Office of Disability Services offers  resources to help faculty provide an accessible learning experience, which includes a Canvas Accessibility Checklist. 

For questions about specific accommodations for students with a documented disability, contact the Office of Disability Services.