Professional Development 2017 - 2018


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Connecting With Others – Reaching Performance Potential Through Inclusion

Instead of just introducing new concepts, this course focuses on specific competencies which create sustainable culture change around inclusion and diversity. The class goes beyond awareness and looks at five strategic skills which are necessary to connect with a wider scope of individuals – causing a marked improvement in employee engagement, customer satisfaction and overall performance. The five disconnects and the corresponding competencies include:

  • Disconnect: Flocking– gravitating toward those with similar interests. Competency: Networking– expanding our circle with those who are different.
  • Disconnect: Cultural Naiveté– causing offense without intending to. Competency: Sensitivity– awareness of our interactions.
  • Disconnect: Monoculturalism – expecting conformity to a single approach. Competency: Calibration– adjusting for differences and altering our approach.
  • Disconnect: Pejorative Behavior– showing or tolerating overt disrespect. Competency: Advocacy– taking a stand and addressing inappropriate behavior.
  • Disconnect: Unconscious Filtering– making assumptions based on stereotypes. Competency: Positive Expectancy– assuming the best of others and acting on it.

Learning Objectives:

  • Repairing Disconnects –A three-step process for addressing a disconnect is presented which involves: taking initiative, exploring the issues and creating cooperation to repair the problem.
  • Improving Connections –participants are asked to work together to analyze situations where they could afford to connect better with someone else. Each person creates a brief action plan that enumerates ways they can strengthen their connections.
  • Application –participants formulate specific action plans to ensure that the five competencies are put into practice in reference to employee and customer relations. (Supervisors/Managers)


Course Dates:

  • November 16th, 2017-9:00am-3:30 pm- Surkamp
  • February 7th, 2018- 9:00am-3:30 pm- Smith Hall 308
  • March 8th, 2018- 9:00am-3:30 pm- Smith Hall 308
  • April 11th, 2018- 9:00am-3:30 pm- Surkamp


ADA On Campus: Reasonable Accommodations and Improving Access

To retain todays’ students and employees with disabilities, proactive institutions are reframing their institutional philosophy to view disability as a part of individuals’ diverse identities. Removing administrative hurdles, so multiple offices provide access to reasonable accommodations is crucial to increasing diversity and satisfaction, benefiting the whole campus community. (ALL)

Learning Objectives

  • Explore best practices related to access and accommodations
  • Determine your campus’ allocation of responsibilities.
  • Understand students’ privacy and right to disclose their disabilities — or not.
  • Use case studies to explore possible ADA scenarios and build practical, hands-on decision-making skills — and avoid mistakes when real cases present themselves.

Course Dates:

  • March 14th, 2018 10:00am-12:00 pm- Smith Hall 308


Defeating Unconscious Bias- Five Strategies

Unconscious bias is in the news. From Silicon Valley to Wall St. to Main St., the impact of implicit bias is real and damaging to the workplace. Bias gets in the way of making good decisions in hiring and promoting. It also has a big impact on your employees and workplace in general. The vignettes illustrate how unconscious bias affects hiring, promoting and the functioning of a team and then demonstrates action steps to counter your personal bias. (ALL)

Learning Objectives:

  • Become aware of the impact of unconscious biases on themselves, their colleagues, and their workplace.
  • Understand that even unconscious biases can be defeated.
  • Learn how to employ 5 practical strategies to identify and counter their own unconscious biases.

Course Dates:

  • January 31st, 2018 1:30-3:30 pm- Smith 308
  • March 22nd, 2018 10am-12:00 pm- Surkamp


OUCH! That Stereotype Hurts

Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't know how. So, we say nothing. (ALL)

Learning Objectives:

  • Understand the impact of stereotypes and biased statements, even when casually said.
  • Identify the most common reasons people sit silent in the face of bias and stereotypes.
  • Enhance skills for speaking up against stereotypes without blame or guilt.

Course Dates:

  • April 19th, 2018 1:30-3:30 pm- Smith 308