Quality Tools:  Understanding and Controling Variation

A significant part of business success comes from the speed and quality of decision-making. Good decision-making leads to performance improvements by reducing rework and driving benefits to the bottom line faster. Decisions based on gut feelings and personal opinions may work wonders sometimes, but these decisions are unverifiable. In comparison, data-based approaches are based on time-tested, scientific theories that can be verified using specialized tools and techniques.

Few people truly understand how to strategically and successfully make data-based decisions.  Xavier Leadership Center is offering you this program so you can realize and utilize the full potential of Six Sigma by learning how to understand and implement a data-based decision approach.  Ultimately, you will be controlling variation.

This program covers a variety of the most useful quality decision-making tools.  Each tool will first be put into context with when it is appropriate and why it is used.  Then one or more examples will be shown.  Step-by-step instructions will follow and the coverage will end with practice using real problem situations or data sets.  You will display and discuss your work and will reflect on what you learned by going through the exercise.