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IT announces planned system maintenance August 3-4

08/02/12

What we're doing
Information Technologies will be performing required maintenance on Xavier’s IT infrastructure this weekend to replace equipment and strengthen network stability. The standard weekly IT maintenance window is Saturday from 9:00 p.m. until Sunday at 3:00 a.m. but because the maintenance will take a considerable portion of that window and will require downtime for a number of systems, we are communicating these details:

What will be affected
The following systems will be unavailable from 11:00 p.m. August 3rd until 3:00 a.m. August 4th.  Normally scheduled backups of data will be run before the maintenance begins.  Please note that the replacement of equipment requires that these systems are shut down as a precaution; we are not modifying them in any way.  Faculty:  We recommend that submission deadlines for any assignments due on August 3 be modified to not later than 10 p.m.

• E-mail (messages will queue for delivery)
• Websites - xavier.edu, roadtoxavier, campusuite
• Network drives (X, Q, R, V, Z, T)
• MyXU (Luminis portal)
• Banner
• Reporting on NBCREPORTS
• Analytics on NOCANALYTICSDBT and NBCANALYTICSDB
• ARMS
• Entré
• Scantron
• Roomview
• Archivist's Toolkit

What will not be affected
Blackboard will not be impacted by the maintenance.  You can access Blackboard directly via https://blackboard.xavier.edu

Next steps
If you have additional information or concerns that you’d like to share with us, please call us at 513.745.HELP (4357) or contact us via http://www.xavier.edu/ts/helpdesk/Request-for-Technical-Support.cfm.  Please note that system status information is available online at http://www.xavier.edu/ts/ with news updates posted to that page and via Twitter at http://www.twitter.com  @XUConnectCenter and on Facebook http://www.facebook.com/xulibrary.