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About the Xavier Wireless Network

 

 

Summary

 

Xavier has a wireless network that spans the entire campus.  To use the wireless network, you must have either the Odyssey client software (preconfigured to connect) or must setup Windows to connect to the network.  If you are purchasing a new system, look for notebooks that have an Intel Centrino chipset and Intel PRO/Wireless network adapters

Note:  Unauthorized, open wireless devices are not permitted to maintain security.  Do NOT attempt to configure a wireless access point in your room.  Our access points will detect “rogue” access points (your AP) and will attempt to keep other wireless users from connecting to them.  Our access points will also show (on a building blueprint) where the rogue access points are connected using the Cisco Wireless Location Appliance.  Please do not attempt to configure your own wireless, as it will negatively impact other’s wireless use.

Frequently Asked Questions: - General Information

 

What Wireless Cards wireless card should I get?

We recommend purchasing a laptop with an Intel Centrino chipset and an Intel PRO/Wireless adapter (i.e. 2200BG, 2915ABG, 3945ABG).  Otherwise, if you are adding wireless to an existing laptop, we recommend a either an Intel PRO/Wireless MiniPCI adapter or a Cisco Aironet 802.11 a/b/g PCMCIA expansion card.  Our experience has been that other wireless adapters do not have as strong of an antenna, so they do not work as well.  However, any wireless network card will work on the Xavier network, as long as you are using the Odyssey client software.

 

What is the benefit of the Odyssey client software?

In prior years, if you did not have a supported network card (as listed above), you could not connect to the wireless network.  This is because most 'consumer' grade network cards do not have software support for 'enterprise' grade wireless authentication and encryption.  In addition to a number of other features, Odyssey makes otherwise unsupported client network cards compatible with our wireless network.  This means you do not the additional expense of purchasing a compatible network card.

 

What 802.11 Wireless Types are supported?

We support: 802.11 a/b/g.  802.11 b support is being dropped during the Summer of 2007.  802.11b will be dropped because it causes all 802.11g users to get 11Mbs (rather than 54Mbs) signal when a 'b' client connects to a wireless access point that has 802.11g users.  The 'b' users cause poorer performance for the 'g' users.  You should look into getting a new card if you have a 802.11b support only, and take advantage of the performance benefits.

 

Should I get an 802.11a adapter?  Is it worth the extra cost?

This is really your call.  Since fewer people have an 802.11a wireless card, getting one puts you onto a less congested wireless network. 

 

What authentication and encryption types do you use?

We are using enterprise grade 802.1x wireless network security, namely PEAP and EAP-FAST with WPA/WPA2 (SSID: xavierwireless). Note: most consumer grade wireless network cards (Linksys, Netgear, and other brands found at consumer electronics stores like Best Buy and Circuit City) do not support these authentication methods and will require the Odyssey client software to connect.  Note: these cards generally do not work as well as the Intel PRO/Wireless and Cisco cards, which have stronger antennas.

 

What about my Apple Computer and OSX?

Apple generally does a good job of following Cisco technologies.  You will not have a problem performing LEAP authentication and connecting to our wireless network.  An Odyssey client will become available around Christmas.  The installer and documentation will be posted to this website once it is available.  This client enables you to connect with WPA2, AES, and EAP-FAST for enhanced security benefits.

 

Can Linux clients use the Odyssey client to connect to the wireless network?

The Odyssey client software is supported on Red Hat Linux.  An RPM package is available for installation.

 

The Odyssey Client does not recognize my network adapter...

Please contact the helpdesk and open a work order.  This is generally a software driver or hardware issue directly related to the functioning of the wireless adapter.

 

Frequently Asked Questions - Clean Access on the Wireless

 

What is Clean Access and why do I need to use it?

Clean Access helps ensure that your PC meets the minimum requirements for connecting to the Xavier network.  Specifically, you need to have your Windows patches and updates, in addition to having an up-to-date Anti-Virus program running.  This helps make the network more reliable, by keeping it free of viruses, worms, and infected PCs.

 

What is the process for using Clean Access on the Wireless network?

After you connect to the wireless, if you are using a Windows PC, you will need to have the Clean Access Agent installed.  Otherwise, when you open a web browser and go to an non-Xavier website, you will be redirected to a page where you can download and install the software.  Once installed, you should see the following screens after successfully connecting to the wireless network:

 

 

 

What if my PC is not patched and up to date?

If you computer does not have anti-virus software, or is missing critical Windows patches, Clean Access will assist you with installing these packages before you get onto the wireless network.  You will only be permitted to access the sites used for obtaining updates.  Clean Access will instruct you what to do.

 

Clean Access continually asks me to login, popping up again just seconds after I had already logged on.  What is the problem?

Clean Access sees that you are connected to the wired and wireless networks at the same time.  Please choose one or the other.  The Odyssey client will automatically disable the wireless network card when you plug in to the wired network, preventing this from occurring.

 

 

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