Office of the Registrar Survey - How Are We Doing?

Thank you for visiting the Office of the Registrar at Xavier University. Please take a moment to complete the following questions, answering only the questions that are applicable to you. Your answers will help us in providing you quality service.

1. Are you a:

Please choose one.

2. How do you usually prefer to contact the Office of the Registrar?

Please choose one.

3. What type of services through the Office of the Registar were you inquiring about today?

Please choose one.

4. Helpfulness of the Office of the Registrar Customer Service Representative.

Please rate your satisfaction (1 = Very Dissatisfied, 5 = Very Satisfied)

5. Ability of the Office of the Registrar Customer Service Representative to answer questions and resolve issues.

Please rate your satisfaction (1 = Very Dissatisfied, 5 = Very Satisfied)

6. Helpfulness of information on the Office of the Registrar website.

Please rate your satisfaction (1 = Very Dissatisfied, 5 = Very Satisfied)

7. User-friendliness of the Office of the Registrar website.

Please rate your satisfaction (1 = Very Dissatisfied, 5 = Very Satisfied)

8. Response quickness to your Office of the Registrar email inquiries through xureg@xavier.edu .

Please rate your satisfaction (1 = Very Dissatisfied, 5 = Very Satisfied)

9. Online course registration (drop/add) process.

Please rate your satisfaction (1 = Very Dissatisfied, 5 = Very Satisfied)

10. Frequency of notifications about registration.

Please rate your satisfaction (1 = Very Dissatisfied, 5 = Very Satisfied)

Thank you for your participation in this survey. Please include any additional comments and suggestions. If you would like a response, please include your email address.