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IT Announces Planned System Maintenance August 11-12

08/09/12

An important message to Xavier students, faculty, and staff from the Division of Information Technologies regarding planned system maintenance this weekend:

What we’re doing
Information Technologies will perform required maintenance on Xavier’s IT infrastructure this weekend to update software. At the same time, Blackboard will perform a routine database update.  The standard weekly IT maintenance window is Saturday from 9:00 p.m. until Sunday at 3:00 a.m. but because the maintenance will take a considerable portion of that window and will require downtime for Blackboard and intermittent downtime for other systems, we are communicating these details.
 
What will be affected
Blackboard will be unavailable from 9:30 p.m. August 11th until 2:30 a.m. August 12th.  
 
Access to the following systems may be unavailable intermittently during the maintenance window:
·         Network drives: Q (collaboration), R (departments), V (video archive), and X (personal storage)
·         All Card
·         Password Manager
·         E-mail (messages will queue for delivery)
·         Xavier websites
  
Next steps
If you have additional information or concerns that you’d like to share with us, please call us at 513.745.HELP (4357) or contact us via http://www.xavier.edu/ts/helpdesk/Request-for-Technical-Support.cfm.  Please note that system status information is available online at http://www.xavier.edu/ts/ with news updates posted to that page and via Twitter at http://www.twitter.com  @XUConnectCenter and on Facebook http://www.facebook.com/xulibrary.
 
Thank you.