Officer Profiles


Mark Hannahan

Mark Hannahan is a 1979 graduate of our program and received his undergraduate degree from the University of Notre Dame. During his career, he has held senior executive positions in hospitals and managed care organizations, and has bought, grown and sold a number of small businesses in the healthcare and private sector. Mark is a Fellow of the American College of Healthcare Executives and has served as a healthcare executive recruiter for many years; currently he is Senior Vice President of CES Partners, Ltd., a retainer style healthcare executive search firm based in Chicago. As a Cincinnati resident, he has had the opportunity to be actively involved with our Alumni Association and the program for some time, having previously served as President in the late 80s and early 90s, and has conducted mock interviews with the MHSA Graduate students for many years. In 2012, he received the Distinguished Alumni Service Award from the Alumni Association. Mark is also a Class A PGA Golf Professional, and serves as the Director of Instruction for the First Tee of Greater Cincinnati and Northern Kentucky. His wife, Patti, is a first grade teacher. They have three grown children and three grandchildren.

Vice President

Susan Sherman

Susan Sherman is a 1990 graduate of our program and has a diverse industry background. She has held senior level consultant and chief / vice president executive positions for hospitals and integrated health care delivery systems, consultancies / agencies, behavioral health facilities, non-profit foundations and franchising organizations. Areas of specialization include facilitating the alignment of strategic planning with marketing and operations; developing infrastructure and processes to support growth and complex change; physician engagement and group practice management; creating and leadership development programs and executive coaching.

Susan is passionate about the XUGPHSA program and the success of its graduates. She has regularly contributed her time to the alumni association, mock interview program, women's resource group and student mentoring. As a certified executive coach, Susan is a member of the coaching team for the WeLead Women's Leadership Program at the CincinnatiUSA Regional Chamber and works with private coaching clients. She lives in Cincinnati with her husband George and their Portuguese Waterdog, Jackson. 


Florentino Buendia

Florentino (Flo) Buendia is a 1993 graduate of our program and received his undergraduate degree from Miami (Ohio) University.   His residency took him home to Cleveland where he did his residency at Meridia Health System and worked in their PHO.    He left for Cincinnati in 1995 to work on the health insurance side of Managed Care for WellPoint (Blue Cross Blue Shield Licensee for 14 states).    He has held various positions within the company which includes several management positions overseeing areas such as provider auditing, professional reimbursement, provider pricing and project management.    Currently he is managing a large scale implementation that has him working with providers throughout the country.   He currently serves on Board of his parish in Cincinnati where he lives with his wife Chris (also a 1993 XUGPHSA alum), and their son, Kai, and daughter, Josie.




Grace Kendrick

Grace Kendrick is a 1991 graduate of our program and received her undergraduate degree from the University of Cincinnati, with a Bachelor in Chemistry and a focus on Inorganic Chemistry. Grace also has a Juris Doctor from Northern Kentucky University Salem P. Chase College of Law. Grace has held senior level positions in Group Practice Administration, Integrated Healthcare Delivery Systems, Community Hospitals and Law Office Practice. Grace has sat on committees in legislative, managed care, hospitals, group practice, legal, home care, hospice care, DME at the federal, regional, state and local levels. Grace is a Fellow in the American College of Healthcare Executives and was Regent for Southern Ohio. Grace is also a Fellow in the American College of Medical Practice Executives.

Grace would consider herself fiercely committed to the XUGPHSA program. She was Class Director for 6 years. Grace was co-faculty for several individual classes in finance, group practice, and professionalism. Grace was a resident and/or a fellow preceptor for 6 years. Grace was selected to be on a committee to identify one of the new Directors of the MHA Program and belongs to the Women's Networking Committee.

Grace and her husband Jerry live on a 5 acre tract in Butler County. Their daughters, Nicole and Katelyn, are a junior at Miami University and a freshman at Ohio State University, respectively.

Membership Chairperson

Bill Konecny

Bill Konecny earned a Masters of Health Services Administration from Xavier University in 2010. While playing baseball for the Musketeers, he earned a BSBA from Xavier University in 2007. Bill completed his Administrative Residency at University of Cincinnati Medical Center (UCMC) in 2010. Today, in the role of Manager - Hospital Operations, Bill reports directly to the hospital's Chief Operating Officer and is responsible for supporting business functions and strategic initiatives across UC Medical Center and the Drake Center.
Over the past 5 years he's worked with the XUGPHSA to conduct numerous mock interviews, acted as an administrative liaison to >10 UCMC administrative residents and interns, and assisted several capstone groups. Bill lives in Cincinnati, Ohio.





Member at Large

Julie Parr

Julie Parr is a 2005 graduate of our program and received her undergraduate degree in Chemistry from Miami (Ohio) University. Julie completed her Administrative Residency at Medisync, focusing on management of clinical quality programs. In 2006 she left Medisync to work for Wellpoint (Anthem Blue Cross Blue Shield Licensee for 14 states). Over the years she has held various positions at Wellpoint concentrating on Clinical Quality Program Development and Implementation, Provider Contracting and Reimbursement, Program Management, Strategic Planning, Performance Improvement, and System Migrations. Julie lives in Cincinnati with her husband Will ( a 2006 graduate of the Xavier HRD program) and their daughter Camilla.





Immediate Past President

Nick Lair

Nick Lair earned a Master's of Hospital and Health Administration from Xavier University in 1994-1995 and a B.S.B.A in Management from John Carroll University in 1992. In 1996, Nick completed a two year Administrative Fellowship at Miami Valley Hospital, a 848-bed tertiary hospital in Dayton, Ohio. After serving in numerous management roles throughout Miami Valley Hospital, he was promoted to Vice President of Hospital Operations in 2004 which is his current position. Nick was selected in 2004 to the City of Dayton's 40 Under 40 List. He has contributed to the Dayton community through his board membership with the Epilepsy Foundation of Western Ohio, Dayton Area Chapter of the American Red Cross, and the Dayton-Montgomery County Scholarship Program. Nick lives in Centerville, Ohio, with his wife, Brydgett, and their two children.



Great Lakes Regional Vice President

Matt Waskerwitz

Matt Waskerwitz graduated from the Xavier University MHSA program in 2010. Matt completed his Administrative Fellowship at NorthShore University HealthSystem (NorthShore) in Chicago, IL. Matt remains at NorthShore in his current position, Senior Business Director of Perioperative Services.
After his Fellowship, Matt served as a Practice Manager in NorthShore's Department of Surgery. Prior to his most recent transition to Perioperative Services, Matt served as an Administrative Director in NorthShore;s Health IT Department. Matt continues to stay active in the Xavier MHSA program by serving as a mentor to current students and by presenting annually to Xavier's Professional Development class. Matt continues to represent NorthShore at Recruitment Events and Administrative Fellowship events hosted by the Chicago Healthcare Executive Forum (CHEF).
Prior to Matt's graduate school efforts he was captain of the Xavier University Baseball Team and he earned the award, Xavier University Student Athlete of the Year in 2007. Matt currently resides in Chicago, IL. 


Midwest Regional Vice President

Tony Houston

Tony Houston graduated from the program in 2000 and received his undergraduate degree from the University of Cincinnati. After completing his residency at Indian River Medical Center in Vero Beach, Florida, Tony spent 10 years in Chicago working as an administrator of Pediatric Neurology and Cardiothoracic and Heart Transplant Services at the University of Chicago and serving as a Senior Consultant with PricewaterhouseCoopers and Fitch Ratings. In 2010, Tony returned to the provider side with SSM Health Care in St. Louis and now serves as Executive Vice President/COO at SSM St. Mary's Health Center in Jefferson City, Missouri. Tony is a Fellow of the American College of Healthcare Executives and has served as a Board Member of the St. Louis HFMA Chapter. Tony serves on various boards in Jefferson City to include the Boys & Girls Club of the Capitol City and St. Joseph Cathedral Parish. Tony lives in Jefferson City with his wife Becky (a 1995 graduate of the Xavier BSN program) and their daughter Avery.


Northeast Regional Vice President

Beth Hammerman

Beth Hammerman received her BA Degree from Newcomb College of Tulane University. She continued her studies in her hometown, earning an MBA from the University of Cincinnati (1978) and an MHA from Xavier University (1979). She completed a two-year residency, the first year at The Deaconess Hospital and the second year at The Jewish Hospital, both in Cincinnati.

Beth has been a dedicated member of the management team at Mercy Medical Center in Rockville Centre, NY, for the past twenty years. She has been involved in a variety of projects including long range strategic planning, renovations and space planning, program and service development, physician engagement, grant writing, marketing, fund raising, community outreach, and many others. Currently she serves as Director over Planning, Community Health, Marketing and Development.

In 2002 Beth was the recipient of the Sister Mary Nadine Casey Award, an award of the Governing Board of Mercy Medical Center, presented annually to a member of the Mercy family who best personifies the values of the Congregation of the Infant Jesus and Mercy Medical Center ? Compassion, Respect, and Mission. In 2011 she received the Patrick J. Scollard Award for Leadership, an award of Catholic Health Services of Long Island, presented annually representing the highest level of leadership recognition within CHS, honoring an employee who has demonstrated exemplary leadership skills and commitment to his or her facility, CHS, and the communities they serve. And in 2012 she was named the Rockville Centre "Person of the Year" for her "vision, persistence, dedication and vibrant energy" both in her position at Mercy and as a leader in the community.


Southeast Regional Vice President

Jim Kniskern

Jim Kniskern is a 2000 graduate of the MHSA program which he received after working in advertising and sales for several years after graduating from John Carroll University with a BS in Business Administration. He completed his administrative fellowship at Miami (FL) Children's Hospital under the supervision of class of 1980 Xavier MHSA graduate Tom Rozek and has spent his time since graduating in various health care venues including hospitals, group practices, consulting and home health agencies. Jim lives in South Florida with his wife Lisa and their twin 5 year old girls.








Tri-State Regional Vice President

Pamela Coyle-Toerner

Pamela Coyle-Toerner is a 1986 graduate of our program and received her undergraduate degree in Agriculture from The Ohio State University in 1979. Pamela is the CEO and  a managing partner in Queen City Physicians. Areas of specialization include implementing and customizing electronic medical record systems, developing patient centric care delivery processes, implementing and achieving Patient Center Medical Home (PCMH) recognition,and  developing group practice strategies for gain sharing.
Pamela values her time spent at Xavier and continues to give back to the program. She participates regularly in alumni association, mock interview program, and as guest lecturer. She also is a national speaker for Merck and AbbVie on PCMH. She lives in Wyoming, Ohio with her husband Bill, sons Ian and Patrick and goldendoodle, Sadie.



Western Regional Vice President

Leslie Barden

Leslie A. Barden is a 1986 graduate of our program. Leslie is senior vice president/executive officer of the VHA Empire - Metro regional office in New York. The VHA Empire - Metro office coordinates and directs VHA efforts to serve 42 hospitals in New York, one hospital in New Jersey and two hospitals in Pennsylvania, all along the New York State border.
Barden's health care career spans more than 24 years, a large part of it with United Health Services, an integrated delivery system based in Binghamton, N.Y. Barden started her career at UHS, completing an administrative residency as part of her graduate degree in health administration from Xavier University.  With her extensive background in health care strategic planning, payer relationships and building effective coalitions across health care systems, Leslie is well equipped to serve the diversity of members that exist in the Empire - Metro region.