Domains and Competencies

Flowing from the graduate MHSA program's Mission of:

  • Challenging students in the classroom and in applied field experiences including internships and required residencies
  • Developing internal and external collaborative relationships with academicians and with health care practitioners which lead to innovations in teaching as well as in the delivery of health services
  • Incorporating research, scholarship, and collaborative projects into the classroom experiences and field work,
and considering that Mission?s focus on preparing graduates for leadership positions in a variety of healthcare organizations ("educate knowledgeable, highly skilled, values-oriented future leaders who will contribute to the health of society by continuously improving the management of health related organizations"), the following Domains and Competencies are utilized.
 
Domain I: Knowledge of the Healthcare System (CAHME III.A.2)
  1. Be able to describe current issues and trends in the organization and delivery of healthcare (acute care, ambulatory care, medical practice, and ancillary services)
  2. Understand the roles of physicians, nurses and allied health professionals in the delivery of health care services.
  3. Identify and articulate government, regulatory, professional and accrediting agencies' roles in health care.
  4. Understand health policy formulation, implementation, and evaluation, and the roles that scarce healthcare resources and social justice play.
  5. Understand commonly used medical terminology
  6. Be able to describe population based healthcare and healthcare assessment of diverse populations.
  7. Develop skills to support a cultural competency model for managing a diverse staff of personnel and to best serve a diverse population
 
Domain II: Critical Thinking, Analysis, Problem Solving and Business Skills (CAHME III.A.4)
  1. Understand the principles of strategic management of the workforce.
  2. Understand how organizational dynamics and governance are important when making strategic and managerial decisions.
  3. Be able to appropriately use strategic management tools and budgeting for short and long-term decision-making.
  4. Be able to develop a healthcare marketing plan.
  5. Understand how information technology is used to support healthcare operations.
  6. Understand how to manage risk in healthcare decision-making.
  7. Be able to use quantitative skills to evaluate healthcare statistical and financial data.
  8. Be able to use process improvement methods (e.g., Lean and Six Sigma) to improve the performance of healthcare organizations
  9. Be able to plan, develop, manage and financially evaluate projects.
  10. Be able to apply strategic, economic, and financial principles to decision making in the healthcare environment.
 
Domain III: Communications and Interpersonal Effectiveness (CAHME III.A.3)
  1. Be able to write in an effective, concise business style.
  2. Be able to present information using appropriate oral skills and technology.
  3. Be able to manage interpersonal communications and effectively work in teams.
 
Domain IV: Professionalism and Ethics (CAHME III.A.6)
  1. Be able to identify, articulate and apply values, principles, pertinent segments of codes of ethics to decision making.
  2. Be able to analyze the conflicts that may occur between professional/clinical ethics and patient-related moral positions in healthcare.
  3. Develop familiarity with, and the ability to identify and analyze, court-created legal rights and remedies and the principal statutes and regulations that affect the delivery of health care.
  4. Be able to integrate legal considerations with financial, ethical and policy issues that arise in the course of the provision of health care services.
  5. Demonstrate a willingness to contribute meaningfully to one's profession and to the community.
  6. Demonstrate effective time management skills.
 
Domain V:   Management and Leadership (CAHME III.A.5)
  1. Be able to manage yourself and lead others.
  2. Be able to plan for and implement change.
  3. Be able to honestly assess one's strengths and weaknesses.
  4. Understand and be able to apply systems thinking.