Domains and Competencies
Flowing from the graduate MHSA program's Mission of:
- Challenging students in the classroom and in applied field experiences including internships and required residencies
- Developing internal and external collaborative relationships with academicians and with health care practitioners which lead to innovations in teaching as well as in the delivery of health services
- Incorporating research, scholarship, and collaborative projects into the classroom experiences and field work,
and considering that Mission's focus on preparing graduates for leadership positions in a variety of healthcare organizations ("educate knowledgeable, highly skilled, values-oriented future leaders who will contribute to the health of society by continuously improving the management of health related organizations"), the following Domains and Competencies are utilized.
Domain I: Knowledge of the Healthcare System (CAHME III.A.2)
- Be able to describe current issues and trends in the organization and delivery of healthcare (acute care, ambulatory care, medical practice, and ancillary services)
- Understand the roles of physicians, nurses and allied health professionals in the delivery of health care services.
- Identify and articulate government, regulatory, professional and accrediting agencies' roles in health care.
- Understand health policy formulation, implementation, and evaluation, and the roles that scarce healthcare resources and social justice play.
- Understand commonly used medical terminology
- Be able to describe population based healthcare and healthcare assessment of diverse populations.
- Develop skills to support a cultural competency model for managing a diverse staff of personnel and to best serve a diverse population
Domain II: Critical Thinking, Analysis, Problem Solving and Business Skills (CAHME III.A.4)
- Understand the principles of strategic management of the workforce.
- Understand how organizational dynamics and governance are important when making strategic and managerial decisions.
- Be able to appropriately use strategic management tools and budgeting for short and long-term decision-making.
- Be able to develop a healthcare marketing plan.
- Understand how information technology is used to support healthcare operations.
- Understand how to manage risk in healthcare decision-making.
- Be able to use quantitative skills to evaluate healthcare statistical and financial data.
- Be able to use process improvement methods (e.g., Lean and Six Sigma) to improve the performance of healthcare organizations
- Be able to plan, develop, manage and financially evaluate projects.
- Be able to apply strategic, economic, and financial principles to decision making in the healthcare environment.
Domain III: Communications and Interpersonal Effectiveness (CAHME III.A.3)
- Be able to write in an effective, concise business style.
- Be able to present information using appropriate oral skills and technology.
- Be able to manage interpersonal communications and effectively work in teams.
Domain IV: Professionalism and Ethics (CAHME III.A.6)
- Be able to identify, articulate and apply values, principles, pertinent segments of codes of ethics to decision making.
- Be able to analyze the conflicts that may occur between professional/clinical ethics and patient-related moral positions in healthcare.
- Develop familiarity with, and the ability to identify and analyze, court-created legal rights and remedies and the principal statutes and regulations that affect the delivery of health care.
- Be able to integrate legal considerations with financial, ethical and policy issues that arise in the course of the provision of health care services.
- Demonstrate a willingness to contribute meaningfully to one's profession and to the community.
- Demonstrate effective time management skills.
Domain V: Management and Leadership (CAHME III.A.5)
- Be able to manage yourself and lead others.
- Be able to plan for and implement change.
- Be able to honestly assess one's strengths and weaknesses.
- Understand and be able to apply systems thinking.