Frequently Asked Questions

Q. What services does the Mailing Services Department offer?

A. The Mailing Services Department is a contract US Postal Station.  We offer all of the normal USPS functions including standard mail, Priority Mail, and Express Mail.  We offer a variety of stamps available for purchase, as well as printed metering for on-campus departments.  We are a pickup and drop off point for all student packages.

Q. How do I properly address a letter or package to a Faculty member, Staff member, or a Student on Campus?

A. Example:   (individual building addresses can be located here)

Name: John Smith John Smith
Dorm & Room#/ Department Dorm name, Room # Dept. of XU Services ML-1092
Street Address ### & building address ### & building address
City, State, Zip code Cincinnati, OH  45207 Cincinnati, OH  45207- 1092

Q. How does my student (son or daughter) receive mail or packages that are sent to them?

A. Students are sent an email (to their Xavier email address) daily for any packages that arrive addressed to them.  Mail (letters, small items) are placed in their mail box which corresponds with their dorm or apartment room number. (ex. Student lives in Kuhlman Hall 100, their mail box is Kuhlman Hall 100)  *It is the responsibility of the student to check their mail frequently and/or for packages.  Reminder emails are sent out every 2 weeks.

Q. What time of day does UPS, FedEx Ground, FedEx Express, FedEx Home, and DHL deliver packages to the Xavier Mail Center?

A.  All major package carriers deliver once per day.  UPS, FedEx Home and FedEx Express delivers between the hours of 10:00am and 11:00am. FedEx Ground delivers between the hours of 2:00pm and 4:00pm.

Q. Does the Mail Center sell Money Orders?

A. Yes. Depending on the amount requested there is a fee ranging from $1.20 - $1.60 associated. The maximum amount a money order can be issued for is $1000.00.

Q. Where can I obtain a U.S. passport?

A. At the post office in Roselawn located just a few miles away from campus at the corner of Seymour Ave. and Reading Rd.

Q. What forms of tender may be used within the Mail Center?

A. We currently accept Cash, Check, and Xcash. (Note: Credit/Debit is accepted by placing money to your current X Cash account. Please see the X Cash depoiting pages for more details.)