Document Delivery:
Frequently Asked Questions |
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Who can use document delivery services? Faculty, staff,
students, alumni, and Jesuit visitors may borrow materials through
document delivery services. As a borrower you agree to accept responsibility
for items loaned from other institutions.
How do I borrow books and obtain copies of journal
articles through document delivery services? Follow the
five steps in our convenient electronic request form.
How long does it take to get items from other libraries?
Turnaround time depends upon the availability of the item and
the cooperation of other libraries.
- Books and other borrowed items usually arrive within 3-21 work days.
- Copies of journal articles and other documents shipped by mail or courier
usually arrive within 5-21 work days.
- Copies of journal articles and other documents shipped electronically usually
arrive within 3-5 work days.
How much does it cost? Fees for document delivery services are subsidized
by Xavier University Library. There are no costs for borrowing
materials or obtaining copies of documents.
How will I be notified that my library materials have arrived
at Xavier? You will be notified by email (preferred) or telephone
when materials borrowed through document delivery services arrive. Books
and other borrowed items may be picked up at the circulation desk.
Articles and other copied documents are delivered electronically.
Your email notification message will contain an Internet addresss and password
that you can use to retrieve your document. Please retireve these electronic documents
within two weeks.
What if I need the materials immediately? If you need
the materials right away and they are available at another SWON
(formerly GCLC) or OhioLINK library, you
may go directly to the library and borrow (using your ALL
Card) or copy the materials you need. The document delivery
or reference staff will assist you in locating libraries that own
the materials you need.
How long may I use the materials? The date the item is due
is determined by the lending library and marked on the book wrap.
May I renew materials? To request one renewal of books borrowed through
document delivery services, call the document delivery office at
513 745-4812 one week before the date the item is due.
Where should I return the library books I have borrowed?
Materials borrowed through document delivery services must
be returned to the circulation desk at Xavier University Library
or to the book drops outside the library.
What kind of materials may not be borrowed?
- Reference materials
- Rare, valuable, or very old materials
- Entire issues of journals
- Some theses and dissertations
- Materials with local circulation restrictions
- Some audiovisual materials
Need more information? Visit the document delivery
office on the first floor of Xavier University Library or contact
Sidnie Reed at 513 745-4812 or reed@xavier.edu.
Before 9:00 a.m. and after 5:00 p.m. contact the reference desk
at 513 745-4808.
Xavier University Library
3800 Victory Parkway
Cincinnati, OH 45207-5211 |
Circulation: 513 745-3881
Reference: 745-4808
Comments: xulib@xavier.edu |
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