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Document Delivery:
Frequently Asked Questions

Who can use document delivery services? Faculty, staff, students, alumni, and Jesuit visitors may borrow materials through document delivery services. As a borrower you agree to accept responsibility for items loaned from other institutions.

How do I borrow books and obtain copies of journal articles through document delivery services? Follow the five steps in our convenient electronic request form.

How long does it take to get items from other libraries? Turnaround time depends upon the availability of the item and the cooperation of other libraries.

  • Books and other borrowed items usually arrive within 3-21 work days. 
  • Copies of journal articles and other documents shipped by mail or courier usually arrive within 5-21 work days.
  • Copies of journal articles and other documents shipped electronically usually arrive within 3-5 work days. 

How much does it cost? Fees for document delivery services are subsidized by Xavier University Library.  There are no costs for borrowing materials or obtaining copies of documents. 

How will I be notified that my library materials have arrived at Xavier? You will be notified by email (preferred) or telephone when materials borrowed through document delivery services arrive. Books and other borrowed items may be picked up at the circulation desk. 

Articles and other copied documents are delivered electronically. Your email notification message will contain an Internet addresss and password that you can use to retrieve your document. Please retireve these electronic documents within two weeks.

What if I need the materials immediately? If you need the materials right away and they are available at another SWON (formerly GCLC) or OhioLINK library, you may go directly to the library and borrow (using your ALL Card) or copy the materials you need. The document delivery or reference staff will assist you in locating libraries that own the materials you need.

How long may I use the materials? The date the item is due is determined by the lending library and marked on the book wrap. 

May I renew materials? To request one renewal of books borrowed through document delivery services, call the document delivery office at 513 745-4812 one week before the date the item is due.

Where should I return the library books I have borrowed? Materials borrowed through document delivery services must be returned to the circulation desk at Xavier University Library or to the book drops outside the library.

What kind of materials may not be borrowed?

  • Reference materials
  • Rare, valuable, or very old materials
  • Entire issues of journals
  • Some theses and dissertations
  • Materials with local circulation restrictions
  • Some audiovisual materials 

Need more information? Visit the document delivery office on the first floor of Xavier University Library or contact Sidnie Reed at 513 745-4812 or reed@xavier.edu. Before 9:00 a.m. and after 5:00 p.m. contact the reference desk at 513 745-4808.

Xavier University Library
3800 Victory Parkway
Cincinnati, OH 45207-5211
Circulation: 513 745-3881
Reference: 745-4808
Comments: xulib@xavier.edu