Enrollment Ambassadors

Following are suggested guidelines for your contacts. Feelfree to adjust the comments as appropriate.

Script for when student is home

Hello. My name is (your name). I am an ambassador/parent/graduate of Xavier University, and I would like to speak with (name of student).

Student or parent answers or comes to the phone

Hi (student's name). My name is (your name). I am a graduate of Xavier University. Thank you so much for your interest in Xavier. I know you have received a lot of information from Xavier and probably have talked to an admission counselor. But you may not have had a chance to speak with a graduate, and I would like to tell you a little about some of the experiences I had and a little about what I know about Xavier.

I see that you are interested in majoring in (student's intended major). How did you become interested in that? (If student is undecided or has multiple interests, ask them what types of interest that they have, or reassure them that it is OK not to have decided on a major, and they will be able to explore many different areas while they are here.)

At this point, the conversation has been started and you may wish to use the following list of topics to generate further questions or discussion:

1. What activities have you been involved in (school or community)?
2. Encourage them to visit or ask them if they enjoyed their visit and encourage another visit to campus.
3. What classes are you taking this year in high school? (Talk about Xavier faculty, size of classes)
4. Where is Xavier on your list? Your top choice? Top three? Top five? What other schools are you looking at?
5. How did you first hear about Xavier?
6. Do you have any questions for me?

When the student has no more questions

(Student's name). I am glad we had this chance to talk. If you think of any other questions you may have, please call the undergraduate admission office at 513-745-3301.

Offer to call the students and/or parents back in a few weeks to offer more help or information.

Script for when someone other than prospect answers

Hello. My name is (your name). I am a graduate of Xavier University. The Office of Admission informed me that (student name) has been accepted, and I would like to speak with (student name) to congratulate him/her.

If a parent answers, you should offer to answer basic questions the parent has, or talk to them about your experiences at Xavier and what you are doing now. It is also helpful for parents to hear about how your Xavier experience helped you gain admission to graduate/professional school and/or how Xavier prepared you for your career.

Find out if the student will be in later that evening and if so, when the student will be home and arrange to call back at that time.