Cisco IP Phone System resources
Dialing & Answering Calls 
Includes: internal & external calls, redial, fielding incoming calls when on the line with someone else,
placing a call on hold and transferring calls.
When You are Away or Unavailable 
Includes: methods for retrieving voicemail, setting up call forwarding, setting up an Out of Office message, turning on your “Do Not Disturb” option and checking your call history.
7945 Phone Overview (2-button Phone for most users) 
7965 Phone Overview (6-button Phone for advanced users) 
User Phone Options 
Using Cisco Unified Personal Communicator (CUPC) 
A desktop computer application providing easy access to voice, instant messaging, voicemail and presence information from a single, multimedia interface on your PC or Mac. CUPC integrates your most frequently used communications applications and services.
Meeting Place Express 
A conferencing tool that merges your phone with your computer to create a flexible communication environment for phone conferences, video conferences and webinars. You can also add MeetingPlace Express functionality to Outlook for the convenient scheduling of conference calls your Outlook calendar.
ViewMail 
Viewmail adds additional features to your Unity Voicemail feature including audio voice mail alerts, a voice mail player within the body of an email, and the option to ring your phone to listen to the message after double-clicking the audio file.
Installing Cisco Unified Personal Communicator  |