The VoIP system, Cisco’s Unified Messaging System, is part of the larger campus network refurbishment project that will upgrade our network infrastructure and provide greater speed and functionality to employee workstations.
important information about the unity system
You can access the Unity Voicemail system on-campus by dialing x4321, or off-campus at 745-4321. If you are accessing the Unity system from your own campus phone, you will be automatically connected to your own mailbox by just entering your password. If you are calling from off-campus, the Unity system will first prompt you to press the “*” key followed by your 4-digit extension, and will then ask you to enter your password.
If you are trying to access your voicemail from someone else’s phone on-campus, first press the “*” key to re-direct the Unity system to your own mailbox. The voice response unit will then ask you to enter your 4-digit id, followed by your password.
The default password is 13971. Use this password the first time you access the Unity system.
The first time you use the Unity system, you will be guided through the process of recording your name & greeting and providing your password.
features of the unity voicemail system
The Unity Voicemail system provides employees with several unique features and functionalities including the ability to receive and listen to voicemail messages through the Outlook email system. Voicemail messages will show up in your Outlook Inbox in the .wav audio file format. These files can be played using any popular desktop media player, e.g., Windows Media Player.
Other important features are outlined in the following printable user documents: