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XU Home > IR > DS > IRC > Technical Help > Grad Student Forwarding


Instructions for Grad Student Forwarding

(NOTE: Forwarding is a service only available to graduate students.  Undergraduate students, Faculty, and Staff are not allowed to forward messages away from the secure Xavier servers.)

All graduate students wanting to have their email forwarded from their Xavier University email account must follow the below steps:

  1. Send an email to forwarding@xavier.edu from your XAVIER email account.

  2. The email must contain the following items:

    1. The students full name

    2. The student’s Banner ID (the first 9 numbers of your ID on your All Card)

    3. The student’s Xavier University email address along with email address to forward emails to (limited to one address).

    4. A statement from the student stating that they understand the following risks which are associated with forwarding of emails:

      • Xavier Information Resources cannot recover the mail being forwarded off of the Exchange server.

      • Xavier Information Resources cannot recover the deleted e-mail once it is forwarded off of the Exchange server.

      • Xavier Information Resources does not retain a backup of your e-mail.

      • Xavier Information Resources does not retain a copy of the forwarded e-mail on the Exchange server.

      • Message tracking is disabled when forwarding is put into place.

      • If you are forwarding with your e-mail client (Outlook, Entourage, Eudora etc.) there will not be a copy left in the inbox.

      • If you forward your Exchange e-mail to another mail server, and that mail server rejects the message for some reason, (Spam, Invalid forwarding address, Message exceeds size limitations, etc.) the original sender does not get a message back stating that the message was not delivered.

  3. Xavier University’s Information Resources area will set up forwarding for graduate students twice a week (Tuesdays and Thursdays). A student’s request for forwarding will be handled on the next working day that accounts are set up based on this schedule.

  4. The Xavier Information Resources Help Desk will look into problems with forwarding from Xavier’s system. However, problems with student email accounts outside of Xavier (Gmail, Yahoo account etc.) are the student’s responsibility. 


 

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