New or lightly used books for pre-school through high school victims were collected in the following locations:
- Alter Hall lobby
- Gallagher Student Center
- Bellarmine Chapel
- James E. Hoff Student Dining Center
- Cohen Center next to the XCEED office
- Main entrance to Elet Hall
- McDonald Library at the circulation desk
Chat reference assistance is a relatively new service provided by the library in conjunction with other institutions in the Association of Jesuit Colleges and Universities (AJCU). AJCU librarians across the United States share reference shifts, enabling uninterrupted 24/7 reference assistance. For example, a Xavier student may be helped by a librarian from Santa Clara University or the University of Scranton.
Online chat reference is a little like instant messaging with a few technological enhancements, such as co-browsing subscription databases and the sharing of files and other documents. Online chat reaches those students who are unable or unlikely to visit the library in-person and provides access to reference assistance when the library is not open.