Auxiliary Services
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Frequently Asked Questions

  • Q. How can I fund my U.S. Bank account without having a U.S. Bank in my hometown?   

  • A. You could handle this several ways.

    • Mail a deposit directly to the U.S. Bank branch on campus. Please DO NOT send cash.  The address is:

      Xavier University - U.S. Bank
      Gallagher Center Room 260
      3800 Victory Parkway
      Cincinnati, OH   45207-2151   
       
    • Submit a wire transfer through your current hometown bank. 
     
  • Q. How can I monitor my account?   

  • A. You can access your account several different ways:

     i.      www.usbank.com and enroll in internet banking which will give you access to all U.S.Bank accounts you hold, as well as give you access to our Free Text/Email alerts that you can set up, view account balance, account history and pending checkcard authorizations.

     ii.      m.usbank.com from your mobile web enabled cell phone.

     iii.      1-800-US BANKS (1-800-872-2657) our Customer Service line which is automated and staffed by representatives, 24 hours a day, 7 days a week, whichever you prefer.
  • Q. What is an overdraft?
  • A. An overdraft occurs when your Available Balance goes below zero, and there are no funds to cover a withdrawal or payment. Your bank will charge you a fee to cover an overdraft fee and at U.S. Bank this charge is assessed the business day AFTER the overdraft actually occurred.  To prevent this from happening to you utilize the free text/email alerts that will alert you when your account goes below a certain amount or goes negative, utilize the transaction register given to you, check your account every day and always keep track of your purchases and withdrawals.  Overdraft protection is designed to "cover" your account in these cases where an overdraft is unavoidable.  With overdraft protection, U.S. Bank transfers money from one account to another to cover the sum of the negative balance.  This is HIGHLY recommended for accountholders.  
     
  • Q.  Are there U.S. Bank ATM's on campus and where are they located?
  • A. Yes, there are 4.  Cintas Center dining hall, Gallagher Student Cener, Hailstones Hall and outside Kuhlman Hall.
      
  • Q. What information do I need to bring to the branch when I make a transaction?
  • A. When you make any U.S. Bank transaction, we will need your U.S. Bank account number and a government issued I.D. (Driver's License, State I.D., or Passport).  We cannot locate your account information using your ALL Card or student identification number and most cash transactions require us to verify your identity.  If you are making a deposit or withdrawal transaction, please use a deposit or withdrawal slip available in the branch. 

If you have any other questions that are not on this list, please feel free to contact our office on campus at 
(513) 745-3798 Monday through Friday, 9am to 5pm.